

| |

| | BUSINESS OWNER'S POLICYBOPs were originally designed for small businesses, often retail, such as stationery or hardware stores. Today, BOPs are available for a broad range of businesses covering most major industries and professions. If your business has more than 50 employees, or very high sales volume, you may not be eligible for a BOP and will have to purchase a package with the same elements at higher limits. GENERAL LIABILITY INSURANCEGeneral liability insurance will cover your business in case of bodily injury to someone or damage to someone's property that occurs on your premises. For example, this type of insurance would cover you should a client trip over a loose phone cord in your conference room and break an arm. Similarly, if you were to accidentally knock over and break an expensive antique at a client's premises, your general liability policy would reimburse the client for the damaged property PROTERTY INSURANCEBuilding - This coverage is sometimes referred to as "real" property. It protects you should something happen to your building. Be sure to analyze your policy to see exactly what it includes - these policies typically cover damage caused by fire, lightning, wind, vandalism, or the weight of snow on your roof. Some things such as earthquakes, hurricanes and even general wear and tear are often excluded. Personal property - This covers a business for loss of, or damage to, the property inside its building, such as files, office furniture, inventory, materials, etc. Check to see if your policy includes your computers and your phone system; your insurer may consider these to be "special" property and require additional coverage PROFESSIONAL LIABILITY INSURANCESome states and professions require this coverage by law; for example, doctors are required to carry malpractice insurance, which is a form of professional liability coverage. In other cases, companies you do business with will require you to have it. For instance, computer consultants bidding for corporate contracts often must prove they have errors and omissions coverage, since errors in their work can put a corporation's computer system out of commission. It is also a common requirement in government services contracts. Even if you are not mandated to have it, it is wise to carry a policy if the service you provide could inadvertently harm another person. The professions for which it is recommended or required include, but are not limited to, computer technicians, systems analysts, accountants, hairdressers, lawyers, and consultants. A good place to start your search for professional liability coverage is your trade association, since it will be familiar with the requirements for your profession. Often, these industry groups offer specialized liability coverage, or if they don't, can point you in the direction of a carrier that does. When you are shopping for professional liability insurance, be sure to ask if the coverage includes the cost of legal fees. Some policies are now being written with exclusions and limits on coverage for legal fees and court costs. PROFESSIONAL LIABILITY INSURANCEProfessional liability insurance, also commonly referred to as errors & omissions coverage, is the service equivalent to product liability insurance. It protects you financially in the case of a claim against you for negligence, errors, omissions, or wrongful acts in the performance of your duties. It includes coverage for malpractice, errors, and omissions. Some states and professions require this coverage by law; for example, doctors are required to carry malpractice insurance, which is a form of professional liability coverage. In other cases, companies you do business with will require you to have it. For instance, computer consultants bidding for corporate contracts often must prove they have errors and omissions coverage, since errors in their work can put a corporation's computer system out of commission. It is also a common requirement in government services contracts. Even if you are not mandated to have it, it is wise to carry a policy if the service you provide could inadvertently harm another person. The professions for which it is recommended or required include, but are not limited to, computer technicians, systems analysts, accountants, hairdressers, lawyers, and consultants. A good place to start your search for professional liability coverage is your trade association, since it will be familiar with the requirements for your profession. Often, these industry groups offer specialized liability coverage, or if they don't, can point you in the direction of a carrier that does. When you are shopping for professional liability insurance, be sure to ask if the coverage includes the cost of legal fees. Some policies are now being written with exclusions and limits on coverage for legal fees and court costs. UMBRELLA INSURANCEThese types of policies offer extra liability coverage that kicks in for losses when the limits of your primary liability policy are reached. Umbrella coverage often applies to either business liability or automobile liability insurance. Using an umbrella policy, you can often purchase several hundred thousand to more than a million dollars worth of extra coverage for as little as a few hundred dollars. BUSINESS INCOME/EXTRA EXPENSE INSURANCEThis is an extremely important add-on to property coverage, and is part of most BOPs. Business income coverage reimburses your business for revenues you lost during downtime caused by damage to or loss of your property. Extra expense insurance reimburses you for expenses incurred to avoid or minimize the suspension of business. Say, for example, your building roof collapses after a heavy thunderstorm. The business income policy pays for the income you lost while you could not occupy the building, while the extra expense policy covers rent for a temporary office space while your building is being repaired. PRODUCT LIABILITY INSURANCEProduct liability insurance protects you in case a product you produce or provide causes harm to a user or a user's property. A "product" is anything that is tangibly used, touched, or consumed. This type of insurance is recommended for every business that manufactures a product, but is especially important for companies that produce food, clothing, toys or anything else that could conceivably cause harm to someone. Most business owner's policies include limited product liability coverage. If, for some reason, you do not have this coverage through a business owner's policy and your product runs the risk of inflicting harm on other people, you may need to buy product liability separately. Similarly, if your product presents a higher risk of injury (for example, it contains a hazardous material), you may need to purchase additional coverage. EXTRA EQUIPMENT INSURANCEIf your computer equipment is not adequately covered by your other insurance, you can buy a rider or separate policy to cover it. Look for insurance that not only covers the physical computer equipment, but also damage to or loss of data. Some companies will write policies that pay for time spent on data restoration. Since some high-tech equipment is also prone to failure due to things like power surges, electrical arcing, or other forces, you may need a policy that covers types of equipment breakdowns that are not part of your regular property policy SPECIALIZED EQUIPMENT INSURANCESpecial coverage may be available for equipment that doesn't fit easily into standard coverage or is used in unusual ways. For example, "off-premises" coverage can be applied to expensive equipment such as professional cameras, computers, analysis gear, or other items that are used by your company away from your premises. They would be covered in case of off-site theft, loss, or destruction. |

![]() | | It can be difficult to determine which kind of insurance you need for your small business. Different types of insurance have confusingly similar names. |
![]() | | Travel insurance provides international health / medical coverage, should something happen to you abroad. |

| Should you stop work? There's been a huge change in thinking in recent years about treating back pain. Bed rest, once widely recommended, is now to be avoided. It may be useful in certain cases for 24-48 hours but it can do more harm than good and most people are much better off carrying on with activities as far as possible, although avoiding anything too strenuous. The box below suggests what you should do when you first develop back pain. The aim is to avoid it becoming a chronic problem. The sooner you're active, the better you will feel and the less likely that you will need to keep taking painkillers. It may seem like an impossible struggle to get back to work but the longer you are off work the lower your chances of ever returning.
Improve your general fitness and lose weight if you're overweight. Take regular exercise, especially to keep the muscles around the spine and abdomen strong and toned so that they act like a corset helping support the back while it does its work. Back Care has some suggestions. Wear comfortable clothes, with shoes that cushion your spine especially if you have to stand for long periods. Avoid high heels. Think about your working environment – is your desk layout or comfortable for your back, and does your chair support the natural S shape of your spine? Avoid getting locked into one prolonged static position. There's detailed advice to help get your workstation right at www.spine-health.com. Make sure you have regular breaks. You shouldn't stay seated in one position for too long and should get up and move around for at least 5-10 minutes every hour. Work on your posture: you might try the Alexander technique, a set of exercises which can be particularly helpful in reducing the risk of back problems. If your job involves lifting or moving heavy weights, your employer should teach you how to lift safely and provide lifting equipment where appropriate.
Occupational overuse syndrome, work-related upper limb injury, and isometric contraction myopathy, are all phrases used to describe what is more commonly known as RSI. Overuse of the muscles of the hands, wrists, arms or shoulders on a repeated, and usually, daily basis, causes injury to these muscles. This results in inflammation that's never really given a chance to recover, since these everyday activities invariably continue. The computer keyboard and mouse are often blamed for RSI, but shouldn't be charged with sole responsibility. For a start, the body was never designed to sit hunched over a desk. Poorly positioned and organised workstations add to the problem. Let's not forget, the longer someone puts a strain on muscles by sitting incorrectly for far too long without taking a break, the more likely the body is to suffer the consequences. The change in our home life and activities also contributes. Computers are ever present, and young children and teenagers are at risk of developing RSI by repeated use of computer games, whether they are hand-held or played on the TV or computer. Tense muscles do not function correctly, which means that someone under stress is also much more likely to suffer muscle damage and subsequent RSI. Reducing your risk But RSI is not a new phenomenon. Tennis elbow and golfer's elbow are two common examples of other overuse syndromes. They have been around for a long time and you don't have to play tennis or golf either. Anyone who overuses their muscles in their arms and hands repeatedly may develop RSI. These can range from workers on factory assembly lines to musicians to dressmakers and cleaners. It's only since office work has become such a prominent part of everyday life that office work has fallen under the spotlight. Protect yourself
It may be months, even years, before someone starts to experience the discomfort and pain of RSI. This is because it takes time for the repetitive damage to reach a level where it causes problems. It often starts with a slight ache every now, which people often ignore. As time passes and the damage continues, individuals may experience symptoms while performing the repeated activity, when typing for example. As the situation becomes more severe, pain may be felt most of the time, even with the slightest movement. One or both upper limbs may be affected. Many people also experience numbness and tingling. Sometimes, this and the pain mean that they find it difficult to hold objects, and often drop them. Treating RSI Someone is at risk of suffering with RSI if their job involves performing repetitive movements. This risk is increased if a person spends long periods of time, sitting on an uncomfortable seat or at a poorly arranged workstation without taking a break. Prevention is always better than cure, which is why it's important to ask your employer to assess and make sure your workstation and seating position are correct. It's amazing how a simple adaptation, such as using a foam support to rest the wrists on when typing, can make all the difference. These movements are similar to giving the muscles a workout. This means that just like with any exercise or sport, they need warming up beforehand, and to go through a warm down period afterwards. Try not to sit for longer than 20 minutes without taking a short break to stretch and relax. Stress makes matters worse, so relaxation techniques or yoga can be a good help. Gentle stretching exercises are all that's needed. Heat or cold packs; the natural anti-inflammatory arnica, which comes as a capsule or cream form; painkillers such as paracetamol; and anti-inflammatory medicines, such as ibuprofen that comes in tablets, gels, and creams; can all relieve pain and discomfort. They are available from the pharmacist, as are elastic wrist support bandages that help too. When the situation deteriorates, stronger medicines may be needed from the doctor, who may also recommend acupuncture or firm wrist splints to help relieve the pain. Physiotherapy, osteopathy, or the Alexander technique, are also good for pain relief, and also encourage good posture. Possible treatments
In the wrist, there's a tunnel formed by the strong tissue through which the tendons of the hand and the median nerve pass. It's a tight squeeze, so anything that reduces the space in the tunnel, such as fluid or inflammation of the tendon coatings, exerts pressure on this nerve. When the nerve is compressed, people suffer discomfort, numbness, pins and needles, and sometimes, pain in the thumb, index, middle, and side of the ring finger, next to the middle finger. This is where the median nerve endings are distributed. Tingling often wakes sufferers up at night; when vigorously shaking the hands and arms is what brings relief. Men will also describe dropping things, or being clumsy with simple, but fiddly tasks, such as fitting a plug, for example. Reducing your risk Prevention is better than a cure, so avoidance of repetitive actions, and taking regular breaks from the activity is essential. If at a computer keyboard, use a suitable wrist support, and make sure the workstation is correctly positioned. Also, check the chair is at the right height. Anti-inflammatory medicines will relieve the symptoms, and often, experts will recommend the use of wrist splints. If this isn't improving the situation, then steroid injections, or a minor operation to release the nerve compression, is performed. Headaches at work Headaches are such a common problem that it's not surprising they often occur while people are at work. But there may be specific environmental reasons why some people suffer on the job. The scale of the problem Headaches can be hugely disruptive. More than 18 million working days are lost each year because of migraines, for example. This particularly debilitating type of headache can cause intense symptoms lasting up to three days and which are often so severe that concentration and co-ordination becomes difficult and it is simply impossible to carry on working. In severe cases, headaches can interfere with promotion and career prospects. Employers may worry the person simply isn't up to the stresses of the job while people who experience frequent headaches fear that they're letting their colleagues down by insisting on regular breaks or other conditions to avoid triggering a headache. What triggers headaches at work? All types of headaches, especially tension or stress-related headaches and migraine, are common in the workplace, probably because many similar trigger factors may be involved (see box below). In some types of headache, especially migraine, several trigger factors may add up until a threshold is passed and a headache results. Triggers of a headache at work
Most people hardly give a thought to the amazing work our eyes do to enable us to see, until things start to go wrong. It's often at work (or school) that people begin to realise they have a problem. Why do we get eye strain? That doesn't mean that work is harmful to your eyes (although it can be) but that work or school is where we most need to see well. One in three working people have visual defects that have never even been diagnosed We may be stressed, tired, trying to read tiny print or study tiny diagrams, and using our brains to think out problems fast, relying on all our senses. And so often these days, work also means sitting staring at a computer screen or VDU which puts extra demands on our eyes. Regular eye checks So looking after your eyes at work is vital. But many people don't even have regular sight tests. It's estimated that as many as one in three working people have visual defects (such as short or long sightedness) which have never even been diagnosed or have not been properly corrected. These problems may come to light when you do visually demanding work. Make sure you have your eyes tested at least once a year or more often if you have symptoms. You may be able to demand that your employer provides regular eye tests especially if you work at a VDU. Symptoms suggesting eye problems are:
Even if your eyes are healthy, your job can put extra strain on your eyes or cause other eye-health problems. Eye strain means a sensation of tired eyes, which may be accompanied by increasing difficulty focussing or seeing, dryness, headache and general discomfort. Working at a computer screen or VDU greatly increases the risk of eye strain and may lead to computer vision syndrome. Tips to reduce eye strain Make sure that the environment that you work in is eye-friendly:
Some studies suggest that working at a VDU may increase health risks. For example, there may be:
Check with your health and safety officer about protecting your eyes. You can find out how much you know by taking a workplace eye safety quiz. Follow Prevent Blindness America's 10 top tips to prevent injury.
First assess the situation quickly and get someone to close down all risks such as machinery, or move others from a contaminated area.
![]() | |



